Conference Enhancement Workshop: APO Site Pre-Applicant Course
APO Site Pre-Applicant Course
½ Day Conference Enhancement Workshop
Sunday, June 3; 12:30 pm - 5:30 pm
4 CAPP Points, .04 CEUs
= additional fees and/or separate registration required. In order to ensure maximum benefit for all participants, all courses are limited to 30 people or less.
= lunch is included.
Accredited Parking Organization (APO) is a designation for parking organizations that have achieved a comprehensive standard of excellence. The International Parking Institute (IPI) established this standard to recognize best practices in responsible parking management and operations, customer service, professional development, safety, and security. APO establishes a quality benchmark by which a parking management organization conducts its business and maintains its facilities and services. Becoming an APO signifies an organization’s commitment to ongoing evaluation and improvement of program outcomes through the implementation of industry best practices.
This workshop will cover fundamentals of the program, including an explanation of required criteria, best practices for submittals, and more. This course will also cover quality management and continuity of applying best practices to each site, determining evidence to satisfy the standard, and the role of an APO site reviewer. Participants receive a copy of The APO Manual for Applicants and the matrix, a planning tool for implementation. This four-hour course will prepare organizations for APO, and give attendees the next steps required to pursue accreditation.*
* This course is different from the IPI APO Site Reviewer Training, which is specifically geared for consultants seeking to gain approval as an IPI-approved Site Reviewer and market APO Site Review services to organizations pursuing APO.
Candidates for this training include key staff for organizations interested in pursuing accreditation, as well as staff who are interested in learning more about the program, who may consider accreditation in the future. The APO criteria provide an excellent basis for strategic planning for accreditation as well, candidates include staff of those organizations who are embarking on long-term planning or strategic organizational development using the criteria.
Who should attend?
Additional candidates include consultants, suppliers, and commercial operators who provide professional services to parking organizations in all sectors who wish to gain a familiarity with the APO program and associated criteria.
• Review the fundamentals of the APO program, including required criteria.
• Develop a comprehensive understanding of how an organization prepares for and meets APO standards, including best practices.
• Determine how to include only applicable evidence in the organization’s application.
Alejandra Argudin, CAPP, Chief Operations Officer, Miami Parking Authority
Alex is the chief operations officer for the Miami Parking Authority (MPA), the largest parking agency in the State of Florida. Alex is currently responsible for the day-to-day operation of a parking system that manages over 36,000 spaces, with 130+ employees and an operating budget of over $28 million. In 2016, through her leadership, the MPA earned the Accredited Parking Organization with Distinction designation from IPI. She currently serves on the Florida Parking Association board as the treasurer, on IPI’s APO board of directors, and was just appointed to the board of the WOW Center.
Casey Jones, CAPP, Vice President, Municipal Services, SP+
As VP of municipal services, Casey works directly with cities to solve parking and transportation challenges. He is the corporate subject matter expert for universities, transportation demand management, and sustainability. He joined the company in 2013 after 18 years overseeing parking programs in Seattle, Portland, and Spokane, Wash., and at the University of Colorado and Boise State University. He has been responsible for award-winning programs recognized for superior customer service, technological innovation, and sustainability. Casey is past board chair for the IPI. He serves on the Accredited Parking Organization board of directors and he is the founding president of the Pacific Intermountain Parking and Transportation Association (PIPTA).
Want to know more about The Accredited Parking Organization (APO) program? Visit the website here.