Driving Innovation (Technology & Trends)

Driving Innovation (Technology & Trends) Track

Driving Innovation (Technology & Trends):
This track will explore how parking, transportation, and mobility professionals can learn and excel as new technology transforms the industry and the built world. Sessions will discuss best practices for cross-functional team design, stakeholder agreement, and technical challenges, and highlight various case studies that address the challenges parking and mobility professionals now face. Take a deeper dive into how transportation and planning professionals can work together to develop a new way of doing business.

Below are sessions by date and time for the Driving Innovation (Technology & Trends) Track:

Sunday, June 3
12:30 pm - 1:30 pm    

Working Within the Lines: A Case Study of PARCS Implementation in an IT-centric World
Erik Nelson, PCIP, Walker Consultants; Ted Graff, San Francisco Municipal Transit Agency  

Join us for a case study of PARCS implementation within the constraints of IT requirements. We will discuss cross-functional team design, system design, buy-in from stakeholders, technical challenges and resolutions, results, and lessons learned. The San Francisco Municipal Transit Agency operates 38 garages and lots, 21 of which are in the process of receiving a PARCS replacement.

1. Understand how to navigate internal IT requirements.
2. Learn to work with IT staff at different levels, including senior leadership.
3. Understand how to engage with the IT department on computer resources, network resources, and information security.

Meeting Competing Needs: Curb Management Strategies that Work
Mary Catherine Snyder, City of Seattle; Willa Ng, Sidewalk Labs; Evian Patterson, District of Columbia Department of Transportation

City curb space is in high demand, facing competing demands for transit, bicycle, vehicle parking, and drop-off for passengers and packages. Join the Seattle and District DOTs to learn what considerations and tools agencies are using to balance these demands and make critical trade-offs. Private-sector players will weigh in on their interests and how they can contribute to a better understanding of curbside regulations, real-time demand, and innovative strategies.

1. Learn about new and traditional curb space demands and how Seattle and District of Columbia DOTs are responding.
2. Understand the data sets these cities use to make smart decisions about transportation, mobility, and access.
3. Learn what technology is available to help manage curb space.

1:45 pm - 2:45 pm    

Building the Plane in the Air: Boulder’s Approach to Tactical Strategic Planning
Vanessa Solesbee, CAPP, The Solesbee Group LLC; Molly Winter and Melissa Yates, CAPP, City of Boulder

In this high-energy session, participants will learn how Boulder, Colo., one of the nation's parking and transportation leaders, is pushing the boundaries of technology, demand management, public outreach, and interdepartmental coordination to elevate the customer experience and prepare for the future.

1. Learn where to start when approaching strategic initiatives and planning projects.
2. Review lessons learned and what planning and implementation strategies were most effective when implemented in the real world.
3. Understand the step-by-step process staff used to conceptualize this unique process.

3:00 pm - 4:00 pm 

Talking Tech: Parking Guidance and the Journey!
Michael Drow, T2; Blake Laufer, Mistall Insight Inc.

Parking Guidance and the Journey is the ninth in a series of parking-specific presentations by IPI's Parking Technology Committee. This year’s presentation explores the various technologies available to communicate parking information to consumers during the different parts of a journey (leaving your house, on the road, and in the facility). This presentation walks through three user scenarios and describes how various technologies can be used to inform a consumer about pricing, availability, and payment.

1. Clearly define and describe the different types of parking guidance technologies and their pros and cons.
2. Review how parking guidance technologies communicate with consumers in a variety of use cases.
3. Get up to date on current payment technologies and requirements.

Monday, June 4
8:00 am - 9:00 am    

Are You Ready? Today's Innovation That's Driving Tomorrow's Parking
Michael Pendergrass and Jess McInerney, Watry Design, Inc.; Jeffrey Goodermote, Swinerton Builders

Speculation on when driverless cars will hit the roads in numbers and how dramatically they will shift the urban landscape is evolving daily. The only constant is that change is coming. How can we prepare? The panel will share parking best practices being used today to accommodate the innovations shaping the future. Through the lens of real-world case studies, explore what should be considered today for tomorrow’s infrastructure needs.

1. Discover what to consider now to accommodate growing needs for EVs and shared vehicles.
2. Understand how technology and shared-parking solutions can provide less parking initially and how to scale parking to accommodate additional vehicles in the future.
3. Understand how parking can be designed to adapt to future uses.

9:15 am - 10:15 am    

Have Data, Now What? Using it to Create Impact
Kurt Buecheler, Streetline Inc.; Michael Ford, City of Oakland; Mark Lyons, CAPP, City of Sarasota; Charles Rich, City of Ocala

Join a discussion with some of country’s most innovative municipalities about how they are using data-driven parking to benefit their cities. Take in case studies on how good data has been used to plan smart parking policies, new behaviors teams can employ to promote open data, and techniques to harness the power of existing resources to generate valuable data about parking.

1. Learn techniques to harness the power of parking and traffic data.
2. Master new behaviors to encourage to promote open data.
3. Hear case studies about how data has driven good decisions and led to good outcomes.

4:15 pm - 5:15 pm   

Preparing for an Uncertain Transportation Future: Autonomous Vehicles, Shared Mobility, Adaptive Garage Design, and Other Emerging Trends
Dennis Burns, CAPP, Kimley-Horn and Associates, Inc.; Joshua Kavanagh, MBA, CAPP, University of California, San Diego 

Envision the range of changes that may affect the parking and transportation marketplace and learn what planners and practitioners can do now, including strategies for designing facilities that are ready to support new options, right-sizing investments in parking infrastructure, preparing for adaptive reuse of parking infrastructure, and developing comprehensive and integrated community parking and mobility strategies.

1. Be informed about the latest developments and projected effects of autonomous vehicles and new shared mobility resources and their potential long-term implications for parking demand.
2. Develop an understanding of emerging strategies to address projected industry disruptions.
3. Identify practical steps to monitor and limit the potential effects of pending disruptions and capture embedded opportunities.

Tuesday, June 5
8:00 am - 9:00 am    

Where Will the Car Go? The Power of Parking Reservation Platforms
Julian Sperring-Toy, ADVAM

Parking reservation platforms are in wide use globally--more widely in some regions than others. While many are aware this technology can help maximize revenue and gain competitive advantage, can we really say we have uncovered the full power of parking reservation platforms? Together with your peers, gain an understanding of the fundamentals and uncover the power of parking reservation platforms through real business examples for each stage of the journey.

1. Understand the fundamentals of parking reservation platforms.
2. Get their business ready for parking reservations.
3. Plan for the next stages of their parking reservations.

Better, Cheaper, Faster: The parkDC Curbside Experiment
Soumya Dey, BSCE, MSCE, MBA, P.E., PMP, District of Columbia DOT; Matt Darst, Conduent, Inc.

Washington D.C.’s “asset lite” approach to performance pricing has the potential to become the state-of-the-practice for predictive, real-time parking availability. D.C. fused data from partial sensor coverage, mobile cameras, meter/pay-by-cell transactions, citations, and other proxies to validate and share parking availability with apps, modify meter policies, and inform enforcement. The cost of this approach is significantly lower than traditional methods.

1. Learn how to implement sustainable and cost-effective performance pricing solutions.
2. Understand how best to set parking rates using occupancy data.
3. Learn how to assess technologies for occupancy detection.s

12:00 pm - 1:00 pm    

Playing Games: Making Parking Fun for Staff and Customers through Gamification
Chelsea Webster, Calgary Parking Authority/ ParkPlus System; Kathleen Laney, Laney Solutions

Explore the principles of gamification, the reasons it works, and hear some of the leading research in the field. We then look at how to apply gamification in the parking industry, from both human resources and customer engagement perspectives. Get tips and enjoy a live, interactive demo to help you successfully implement the strategy in your parking operation, no matter what industry you're in.

1. Recognize gamification techniques and explain why they are effective.
2. Break down which gamification tactics you can use for training, customer engagement, and sales.
3. Integrate concepts discussed into your operational plan/roadmap

Wednesday, June 6
9:00 am - 10:00 am    

Going High Tech: University Parking Moves to the 21st Century in Binghamton, N.Y.
Susan Crane, Binghamton University

Binghamton University changed many of its parking rules and regulations to provide a more efficient and effective service.  To accomplish this, many changes needed to happen, and who likes change? Find out what challenges the university faced, how the challenges were addressed, and what services Binghamton University now offers. 

1. Analyze and evaluate how technology enhances customer service and operational efficiency.
2. Strategize long-term effects and growth from the technology updates at Binghamton University.
3. Evaluate Binghamton University's new parking infrastructure.

10:15 am – 11:15 am    

Using the Monkey: High-Value Customer Surveys Without Traditional Market Research Costs
Andy Miller, Carl Walker/WGI

Join us to learn how to create highly effective online surveys through the use of Survey Monkey, at a fraction of the cost of hiring outside market research firms . We will focus on how to construct highly effective online surveys that drive participation rates to produce valuable information for benchmarking, planning, and policy purposes. Actual results from online surveys will be included as examples.

1. Learn to create effective online surveys.
2. Understand how to analyze and present survey results.
3. Enjoy actual case study results from previous successful surveys.

Can You Read This? License Plate Readers, Mobility as a Service, Smart Parking, and Engagement
Alexandra Zozulia, SURVISION

Smart parking is a key point in the booming development of mobility-as-a-service. Both on- and off-street parking need technology to create new business models, and the only  vehicle-specific identification element is the license plate. Discuss the new business models using LPR and how to use best this data collection system.

1. Understand the evolutions for the parking industry and overview of available technologies
2. Compare business model for off-and on-street parking operators before and after the introduction of license plate recognition.
3. Identify the benefits for users and operators and the limitations of these systems.

Other Tracks: Creating Success (Operations & Finance) Exploring Places and Structures (The Built Environment) |  Maximizing Skills and Developing Expertise (Personal & Staff Development) |  Moving Forward (Alternative Transportation & Mobility) 

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