Welcome General Session

General Session: Monday, June 4

Monday, June 4 
10:30 am - 12:15 pm

Opening General Session- Mastering Civility

Christine Porath, Ph.D.
Associate Professor at the McDonough School of Business at Georgetown University

Is there room for civility in today’s high-paced, heads-down, sound-bite, cut-to-the-chase world? The answer is a resounding yes. Civility brings financial, emotional and physical benefits. Join researcher and civility expert Dr. Christine Porath as she leads a keynote on the costs and remedies for incivility in your organization. She will share how leaders can foster a more positive environment at work, tactical strategies to limit digital interruption in conversations and meetings and finally, when there is no other recourse, how to confront effectively, maintaining civility for yourself and those around you. Learn how to cycle your interactions to civility.  

Christine Porath is an Associate Professor at the McDonough School of Business at Georgetown University. She is also a consultant working with leading organizations to help them create a thriving workplace.  Her speaking and consulting clients include Google, United Nations, World Bank, International Monetary Fund, Pixar, Genentech, Expedia, AT&T, Department of Labor, Department of the Treasury, Department of Justice, and National Security Agency.  

Porath is author Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. Her research has appeared in the Harvard Business Review, Academy of Management Journal, Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Journal of Consumer Research, and many other journals and books.  

Christine’s work has been featured worldwide in over 1500 television, radio and print outlets. It has appeared on 20/20, Today, FoxNews, CNN, BBC, NBC, msnbc, CBS, ABC, and NPR. It has also been included in Time, the Wall Street Journal, the Financial Times, Fortune, Forbes, NY Times, The Washington Post, and L.A. Times.  


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