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Saturday, June 02
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| Session Title |
Room |
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7:00 AM - 11:59 PM
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Exhibitor Move-In
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Florida Hall A-F |
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1:00 PM - 5:00 PM
|
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Pre Conference Course 1: UVA Business Management
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Tampa 2-3 |
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1:00 PM - 5:30 PM
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Host Committee Desk Open
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City Hall Lobby |
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Registration Open
|
City Hall Lobby |
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Sunday, June 03
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| Session Title |
Room |
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6:30 AM - 2:00 PM
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Optional Event: Voigt CAPP Classic Golf Tournament
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|
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7:00 AM - 11:59 PM
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Exhibitor Move-In
|
Florida Hall A-F |
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8:00 AM - 5:00 PM
|
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Host Committee Desk Open
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City Hall Lobby |
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Registration Open
|
City Hall Lobby |
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8:30 AM - 1:30 PM
|
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Conference Enhancement Workshop: Building Resilience for Business Continuity During Emergencies
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Miami 2-3 |
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9:00 AM - 5:00 PM
|
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Pre Conference Course 1: UVA Business Management
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Tampa 2-3 |
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Pre Conference Course 2: Beyond O&M: Building Blocks for Successful Parking Programs
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Sarasota 2-3 |
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10:00 AM - 4:00 PM
|
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Ticket Exchange Counter
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City Hall Lobby |
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12:30 PM - 1:30 PM
|
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Can It Bend? Adaptive Parking Design for the Uncertainty of Autonomous and Shared Vehicles
|
Osceola 1-2 |
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Fueling the Feedback Loop: How to Communicate Effectively as Manager
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Osceola 3-4 |
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Knowing What They'll Do: How Stanford Predicts Commuter Behavior and Targets TDM Investments
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Osceola 5-6 |
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Meeting Competing Needs: Curb Management Strategies That Work
|
Naples |
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Working Within the Lines: A Case Study of PARCS Implementation in an IT-centric World
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Osceola Ballroom A |
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12:30 PM - 3:45 PM
|
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FACILITY TOUR: Municipal Property (City of Orlando)
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Transportation Lobby |
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12:30 PM - 5:30 PM
|
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Conference Enhancement Workshop: APO Site Pre-Applicant Course
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Miami 3 |
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1:30 PM - 3:45 PM
|
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FACILITY TOUR: Special Events (Disney Guest Parking Operations)
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Transportation Lobby |
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1:45 PM - 2:45 PM
|
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Building the Plane in the Air: Boulder’s Approach to Tactical Strategic Planning
|
Naples |
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Partnering Up: Overcoming a Major Hospital/University Parking Shortage
|
Osceola Ballroom A |
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Putting That 20/20 Hindsight to Work: Learning from the Past to Plan for a Better Future
|
Osceola 1-2 |
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Successful Mobility: Opportunities, Strategies, and Trends for Making the Most of New Transportation Trends
|
Osceola 5-6 |
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Tactical Communication: Dealing Effectively with Anger, Disrespect, and Off-Topic Dialog
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Osceola 3-4 |
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3:00 PM - 4:00 PM
|
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GameChanger: New Tax Laws and Their Implication on Parking, Transportation, and Commuter Benefits
|
Osceola Ballroom A |
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NCIS (Negative Conditions Inviting Scrutiny): Time for a Garage Operations Assessment
|
Osceola 3-4 |
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Not Building the Church for Easter Sunday: Right-Sizing and Mixed-Use
|
Osceola 1-2 |
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Talking Tech: Parking Guidance and the Journey!
|
Naples |
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When Credit Cards, Asphalt, and Permits Talk: What Your Products Say About Your Quality
|
Osceola 5-6 |
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4:00 PM - 5:30 PM
|
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Shoptalk: Airport Operations
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Sanibel |
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Shoptalk: Campus/University Operations
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Tallahassee |
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Shoptalk: Hospital/Medical Centers Operations
|
Daytona |
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Shoptalk: Municipal Operations
|
Osceola Ballroom B |
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6:30 PM - 10:00 PM
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Opening Welcome Event: Hot & Sizzling White Party
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|
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Monday, June 04
|
| Session Title |
Room |
|
6:00 AM - 7:00 AM
|
|
Sunrise Stretch/Sprint
|
Coquina Lawn |
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Optional Event: Sunrise Stretch & Sprint
|
Coquina Lawn |
|
7:00 AM - 11:00 AM
|
|
Exhibitor Move-In
|
Florida Hall A-F |
|
7:00 AM - 4:45 PM
|
|
Host Committee Desk Open
|
City Hall Lobby |
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Registration Open
|
City Hall Lobby |
|
7:30 AM - 9:30 AM
|
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Central Perks
|
Osceola Alcove |
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7:45 AM - 9:00 AM
|
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First-Timers Breakfast Bootcamp
|
Osceola Ballroom B |
|
8:00 AM - 9:00 AM
|
|
GameChanger: Building Smarter Cities: Connecting Data, Vehicles, and Mobility Solutions
|
Osceola Ballroom A |
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Are You Ready? Today's Innovation That's Driving Tomorrow's Parking
|
Naples |
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At Your Service: A New Mindset for Enforcement
|
Osceola 3-4 |
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High-performance, Sustainable Parking Comes of Age: A Global Performance Tool
|
Osceola 1-2 |
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Occupied and Optimized: Pricing, Promoting, and Yield Management
|
Osceola 5-6 |
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8:30 AM - 5:00 PM
|
|
Pre Conference Course 1: UVA Business Management
|
Tampa 2-3 |
|
Pre Conference Course 2: Beyond O&M: Building Blocks for Successful Parking Programs
|
Sarasota 2-3 |
|
9:15 AM - 10:15 AM
|
|
Trending Now Shoptalk: Special Events
|
Osceola Ballroom A |
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A P3 Pathway: Metuchen, N.J.’s Award-winning TOD Project
|
Osceola 3-4 |
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Feeling Good: Emotional Customer Service and Your People (and Business)
|
Osceola 5-6 |
|
Have Data, Now What? Using it to Create Impact
|
Naples |
|
Ubered! The True Effects of TNCs on Airport Parking
|
Osceola 1-2 |
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10:00 AM - 4:00 PM
|
|
Ticket Exchange Counter
|
City Hall Lobby |
|
10:30 AM - 12:15 PM
|
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Opening General Session: Mastering Civility
|
Osceola Ballroom C-D |
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12:30 PM - 4:00 PM
|
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Expo Hall Hours
|
Florida Hall A-F |
|
1:15 PM - 2:15 PM
|
|
Learning Lab Hours
|
|
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2:30 PM - 3:30 PM
|
|
Learning Lab Hours
|
|
|
4:15 PM - 5:15 PM
|
|
Marketing the Brand: What Happens When We Treat Parking Like Retail?
|
Naples |
|
Preparing for an Uncertain Transportation Future: Autonomous Vehicles, Shared Mobility, Adaptive Garage Design, and Other Emerging Trends
|
Osceola Ballroom A |
|
Still Looking for Parking? The Future of Parking in Cities Worldwide
|
Osceola 1-2 |
|
The Road Less Traveled: Guiding the Parking, Transportation, and Mobility Professional
|
Osceola 3-4 |
|
5:30 PM - 7:00 PM
|
|
YPIP Happy Hour
|
MOOR -Bar Area |
|
Tuesday, June 05
|
| Session Title |
Room |
|
6:00 AM - 7:00 AM
|
|
Sunrise Stretch/Sprint
|
Coquina Lawn |
|
Optional Event: Sunrise Stretch & Sprint
|
Coquina Lawn |
|
7:00 AM - 4:30 PM
|
|
Host Committee Desk Open
|
City Hall Lobby |
|
Registration Open
|
City Hall Lobby |
|
7:30 AM - 9:30 AM
|
|
Central Perks
|
Osceola Alcove |
|
8:00 AM - 9:00 AM
|
|
Embracing Diversity For Tangible Results
|
Osceola 1-2 |
|
Better, Cheaper, Faster: The parkDC Curbside Experiment
|
Osceola 5-6 |
|
GameChanger: More or Just Smarter: Coca-Cola's Program to Manage Mobility in the Pre-Autonomous Era
|
Osceola Ballroom A |
|
So Much More than Going Gateless: A Real Overhaul in West Hartford, Conn.
|
Naples |
|
Where Will the Car Go? The Power of Parking Reservation Platforms
|
Osceola 3-4 |
|
8:30 AM - 5:00 PM
|
|
Pre Conference Course 1: UVA Business Management
|
Tampa 2-3 |
|
Pre Conference Course 2: Beyond O&M: Building Blocks for Successful Parking Programs
|
Sarasota 2-3 |
|
9:15 AM - 10:15 AM
|
|
Trending Now Shoptalk: IPI Data Ex
|
Osceola Ballroom A |
|
Exceptional Customer Experience at the World's Third Busiest Airport
|
Osceola 1-2 |
|
Implementing Paid Parking: An Interactive Town Meeting Role Play
|
Naples |
|
Maintaining Balance in an Over-Connected World
|
Osceola 5-6 |
|
People and Vehicles and Parking, Oh My! An Interactive Discussion about Diversity
|
Osceola 3-4 |
|
10:00 AM - 4:00 PM
|
|
Ticket Exchange Counter
|
City Hall Lobby |
|
10:30 AM - 11:45 AM
|
|
General Session: Parking Solutions Competition
|
Osceola Ballroom C-D |
|
11:45 AM - 2:00 PM
|
|
FACILITY TOUR: Special Events (Disney Guest Parking Operations)
|
Transportation Lobby |
|
FACILITY TOUR: Airport Property (Orlando International Airport)
|
Transportation Lobby |
|
11:45 AM - 3:00 PM
|
|
FACILITY TOUR: University/Campus Property (University of Central Florida)
|
Transportation Lobby |
|
12:00 PM - 1:00 PM
|
|
How to Retain Great Employees
|
Osceola 5-6 |
|
GameChanger: Wow That's Cool! Intertwining Innovation, Magnificence, and Sustainability in Abu Dhabi
|
Osceola Ballroom A |
|
Neighborhood Typologies : New York City's Approach to Improving Curb Performance and Accessibility
|
Osceola 3-4 |
|
Playing Games: Making Parking Fun for Staff and Customers through Gamification
|
Naples |
|
Smart and Connected Parking and Mobility Systems: Planning and Designing for Tomorrow
|
Osceola 1-2 |
|
1:00 PM - 5:00 PM
|
|
Expo Hall Hours
|
Florida Hall A-F |
|
1:45 PM - 2:45 PM
|
|
Learning Lab Hours
|
|
|
3:00 PM - 4:00 PM
|
|
Learning Lab Hours
|
|
|
4:15 PM - 5:00 PM
|
|
Learning Lab Hours
|
|
|
6:00 PM - 11:30 PM
|
|
Optional Event: Mystery Evening Experience: Be Our Guest
|
Transportation Lobby |
|
Optional Event: Mystery Evening Experience: A Belly Full [of Laughter]
|
Transportation Lobby |
|
Optional Event: Mystery Evening Experience: Adventure Awaits
|
Transportation Lobby |
|
Optional Event: Mystery Evening Experience: The Great Escape
|
Transportation Lobby |
|
Optional Event: Mystery Evening Experience: Defying Gravity
|
Transportation Lobby |
|
9:00 PM - 11:30 PM
|
|
Optional Event: Outdoor (CAPP) Movie Night Mixer
|
Coquina Lawn |
|
Wednesday, June 06
|
| Session Title |
Room |
|
6:00 AM - 7:00 AM
|
|
Sunrise Stretch/Sprint
|
Coquina Lawn |
|
Optional Event: Sunrise Stretch & Sprint
|
Coquina Lawn |
|
8:30 AM - 10:30 AM
|
|
Central Perks
|
Osceola Alcove |
|
8:30 AM - 3:00 PM
|
|
Host Committee Desk Open
|
City Hall Lobby |
|
Registration Open
|
City Hall Lobby |
|
9:00 AM - 10:00 AM
|
|
GameChanger: Accessible Parking & Placard Abuse (A Panel Presentation)
|
Osceola Ballroom A |
|
Get on the Road: What's Your Path to CAPP?
|
Osceola 5-6 |
|
Going High Tech: University Parking Moves to the 21st Century in Binghamton, N.Y.
|
Naples |
|
Management vs. Leadership: Understanding What Motivates
|
Osceola 1-2 |
|
The Doctors are In: Efficiency Prescriptions for Customers, Staff, and Budget
|
Osceola 3-4 |
|
10:15 AM - 11:15 AM
|
|
Transportation Benefits of Parking Cash-Out, Pre-Tax Commuter Benefits, and Parking Surtaxes
|
Osceola 1-2 |
|
Trending Now Shoptalk: Managing Accesible Parking
|
Osceola Ballroom A |
|
Can You Read This? License Plate Readers, Mobility as a Service, Smart Parking, and Engagement
|
Osceola 5-6 |
|
Forging a Path to APO: Success Stories, Lessons Learned, and Words of Wisdom
|
Naples |
|
Using the Monkey: High-Value Customer Surveys Without Traditional Market Research Costs
|
Osceola 3-4 |
|
11:30 AM - 12:45 PM
|
|
General Session: IPI Awards Program Recognition & CAPP Graduation
|
Osceola Ballroom C-D |
|
1:00 PM - 3:30 PM
|
|
Expo Hall Hours
|
Florida Hall A-F |
|
1:30 PM - 2:30 PM
|
|
Learning Lab Hours
|
|
